REMOTE SUPPORT, NOW WE CAN!
Rieter Morando's service team is now able to help you with maintenance and technical intervention even remotely!
LIVE REMOTE ASSISTANCE, NO MATTER WHERE WE ARE
Rieter Morando's service team is now able to help you with maintenance and technical intervention even remotely! We have relied on the Era Oversense tool to give you support even in this challenging period of travel restrictions due to the Covid-19 pandemic. Main Assistance features:
• SHARING images and videos from the intervention area between you and our technician and back-office;
• HIGHLIGHTING on your laptop or smartphone any detail on the intervention area;
• SUPERVISING taking pictures, zooming, switch the camera between you and our technician, video recording;
• AUGMENTED REALITY of images and videos;
• MULTIDEVICE smartphone, tablet, and laptop;
• COMPATIBLE with Android 7.0 or IOS Apple;
• MULTI USERS.
You can count on us at any time, anywhere you are.